Quality is a dynamic aspect of every entity. Its interpretation and scope changes with time and situation. Since evolution of ISO 9000 , Scope of product / service quality gradually expanded to process quality, company quality today as Customer Value proposition. Today customers are looking for competitive value proposition.
To create and deliver compelling value proposition companies need to address three aspects of Quality: Product Quality, Process Quality & People Quality. How to address these 3 aspects of quality is clearly explained in this course.
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Author of 15 Books on Lean, TQM, Cost Reduction, Spirituality and Steel Technology.
Provides excellent experience of learning on Quality topics like S.P.C , M.S.A, V.D.A 6.3,Problem solving tools, P.PAP etc.. Provides special learning experience for the shop floor manager of injection molding units like work place transformation, Shop floor management etc... QMS certification like ISO 9001:2008, ISO 140001, OHSAS 180001 etc. Lean Manufacturing implementation projects.
This course will make you a competent Quality professional
You become familiar with process and practices followed by large and leading companies in the world
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